At Sintive.store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
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Name
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Billing and shipping address
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Email address
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Phone number
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Order and purchase details
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Payment-related information
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Account information
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Information you provide when contacting us
We only collect information that is reasonably needed to operate our website, process orders, provide customer service, and improve our services.
2. How We Use Your Information
We may use your information to:
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Process and deliver your orders
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Confirm and communicate about your purchases
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Provide customer support
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Manage your account
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Improve our website, products, and services
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Send important information about your orders
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Prevent fraud, abuse, and unauthorized activity
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Comply with applicable legal requirements
We recommend businesses collect and retain only information they have a legitimate business need for and protect information they retain. (Federal Trade Commission)
3. Payment Information
Payments may be processed through third-party payment providers. Sintive.store does not need to store your complete payment card details when those details are handled directly by the payment processor.
Payment providers may have their own privacy policies and terms governing how payment information is processed.
4. Cookies
Sintive.store may use cookies and similar technologies to help the website function properly, remember preferences, maintain shopping-cart functionality, and understand how visitors use our website.
Cookies are small pieces of information stored by your web browser that can help a website recognize your device and remember certain information. (Federal Trade Commission)
You can adjust your browser settings to limit or block cookies, although some website features may not work properly as a result.
5. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, such as:
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Payment processors
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Shipping and delivery providers
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Website hosting providers
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Website and technology service providers
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Customer-support services
We do not sell your personal information as part of our ordinary business operations.
6. Order and Shipping Information
When you place an order, information such as your name, shipping address, phone number, and order details may be provided to shipping or delivery providers when necessary to fulfill your order.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain personal information.
To make a privacy-related request, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and address the situation as appropriate.
The FTC’s COPPA guidance requires covered child-directed services to provide specific privacy disclosures and parental controls when collecting children’s personal information. (Federal Trade Commission)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@sintive.store
Website: Sintive.store
Sintive.store
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